Zajel Courier Services: Features, Cost and Development Guide

The year 2025 has been the best year for Dubai’s logistic and courier services, as they are growing faster than ever, supported by e-commerce growth, on-demand apps and intelligent logistics. whether you are looking to send temperature-sensitive goods, undisclosed documents and retail parcels. The users get the leverage of instant delivery and real-time tracking.

The main reason for the sudden surge in Dubai’s logistics and courier services is the popularity of apps like Zajel courier services, which offer enhanced security for parcels, real-time courier tracking, and AI-driven logistics. Apps like Zajel courier services have become the paramount of courier apps for intelligent deliveries around Dubai.Now if you are wondering how to develop an app like Zajel delivery, If yes, then you have come across the right blog; in this we will provide you with a detailed guide to develop an app like Zajel delivery. You will get the in-depth information about the development phase and duration along with the features needed and the detailed pricing of app development.

What is Zajel?

Zajel Dubai is one of the most talked-about apps in the United Arab Emirates’ courier ecosystem; it was founded in 2008 and offers a wide range of services across industries, from SMEs to large enterprises. Founded with the aim of being the most customer-centric organization by combining the commitment and expertise of industry experts for an enhanced user experience. Zajel courier services are the perfect combination of aesthetics and functionality, as they integrate advanced technologies and a top-range shipping fleet. Zajel delivery operates on a model that simplifies the app functioning by making it adaptable to changing market conditions, with the leverage of quick responses to customers with dependable delivery solutions. Zajel delivery has become one of the most preferred courier partners for Dubai’s corporate giants as well as B2C, B2B and C2C customers.

How Zajel Courier Services Works?

Zajel runs on a strong logistics network that is backed up by the latest technology. When a customer asks for a shipment through the Zajel login portal or mobile app, the package information is added to their system. From here smart algorithms send the package to the closest courier partner. Zajel courier services and Zajel delivery tracking tools keep customers up to date in real time throughout the delivery process. The status is always updated, whether the package is picked up, on its way, or successfully delivered. This builds trust and makes things easier for recipients, who can then plan around delivery times better. 

Why Do Businesses Use Courier Tracking Systems?

Timely delivery is important for businesses because it affects their reputation and how happy their customers are. Courier tracking systems like Zajel courier tracking help solve important problems by giving:

Enhanced Visibility

Customers and businesses can keep an eye on every step of their shipments, which makes things less uncertain. Accountability: Couriers are more likely to be on time when they can see the status of their deliveries.

Increase Efficiency

Automated updates make communication easier and cut down on the need for manual follow-ups.

Data Driven-Insights

Keeping track of data helps companies find patterns and make logistics work better. Because of these benefits, businesses that need reliable delivery services often choose systems like Zajel courier services. 

Must-Have Features in an App Like Zajel Courier Services

The platform should be the perfect mix of aesthetics and seamless operations that is why you  need to have a full set of features for all users in order to give them the same smooth experience as the Zajel Dubai App. The user app should have easy to understand onboarding and profile setup with the added benefits with GPS tracking in real time. Full time chat and help in the app with safe digital wallets and ways to pay along with Offers and push notifications.

Here are some basic features which are a must for developing an app like Zajel courier services.

AI-Powered Route Upgrades

This has become a boon for delivery partners as it is on the most intelligent feature which will assist you in finding the best route for delivery along with traffic live status and predictions as well as real-time weather updates.

Multiple Locations Covered in Single Visit

Zajel Dubai uses the features very effectively as this has proven to be cost effective and time saving. The delivery partner uses the optimized route which gives them the advantage of covering multiple locations on the same route for faster deliveries.

Round the Clock Customer Support

Zajel courier services has set the motto being the most customer centric courier company that is why they give you the leverage of round the clock customer support. They allow for real-time tracking updates and issue resolution during the delivery as well using AI chatbots that is why all the updates are precise without human maneuver.

Other than that there are few features which are specific to users and merchants.

For Service Providers (Drivers/Riders/Delivery Partners)

Zajel courier services have features for riders as well to check profiles and there are tools for accepting and managing rides or orders with dashboard for earnings with real-time data analytics and directions with delivery status.

For Merchants

Managing the menu and products along with Prices, sales, and deals and Order history as well as tracking of deliveries. Admins a full dashboard for managing the platform with the leverage of analytics for multiple services and tools for handling disputes and giving support with control of commissions and subscriptions

Steps to Build a Platform Like Zajel Courier

To build an app like Zajel courier services there are numerous strategic and technical steps involved but there a few most vital aspects which are non negotiable while making a courier platform like Zajel courier services:

Market Research

Find out what customers want and what delivery services don’t offer.

Platform Design

Make a user-friendly interface that makes it easy to log in, create shipments, and track them.

Courier Network

Create a network of trustworthy delivery partners to pick up and drop off packages on time.

Real-Time Tracking

Use GPS and IoT-based tracking to add Zajel delivery tracking and Zajel courier tracking to your service.

Notification System

Set up automatic alerts for customers when the status of their shipment gets updated.

Payment Integration

Allows for safe and flexible ways to pay using third party payment gateways for enhanced and seamless user experience. 

Cost to Develop an App Like Zajel

Once you understand how the app functions and the necessary features, you might be curious about the cost of developing an app similar to Zajel Dubai. The cost of development depends on the complexity of the app and the features required; however, it typically ranges from $120,000 to over $270,000. However it is also important to understand that it is the job of an expert that is why you should look  for dedicated Mobile app development services in Dubai. Now let’s understand this detailed price with the help of the app through a table.

Here is the carefully curated price table along with complexity, development duration, and features.

Version	Duration	Approximate Pricing	Suitable For
Minimum Viable product	1 to 2 Months	30,000 to 100,000 AED	Suitable for Initial Level Testing
Basic level application	2 to 3 Months	40,000 to 110,000 AED	Smaller Supply Networks
Mid-level application	4 to 5 Months	70,000 to 180,000 AED	Competing with Zajel Dubai
Business level application	6 to 8 Months	120,000 to 270,000 AED	Giant UAE/ GCC Networks

For your information, the price may vary as per the development team’s expertise, location, third-party integrations, and security requirements.

How We Can Help You Build an App Like Zajel

We at Emizentech ensure to  deliver a solution that matches your expectations and goals. With our years of proven experience in development, we offer customized solutions that seamlessly integrate with your organizational infrastructure, aligning with your short- and long-term goals. It is equally important to understand that this is the job of experts that is why you should look for someone who has their core competence in pick up delivery app development.

At EmizenTech we do our very best to provide you with the best possible solutions that is why we give you the leverages of Custom application development, Enterprise-level Security, Round the clock support. Other than translucent and Agile processing as well as Third party API integrations combining all of these we ensure that you get the perfect combination of aesthetics and functionality and app similar to Zajel courier services but with better and seamless functioning.

Conclusion

Zajel courier services show how smart technology and good logistics can change how packages are delivered. Zajel delivery tracking makes it easier for both people and businesses to see what’s going on and trust that it’s going to happen. If you’re an entrepreneur who wants to get into the courier business, building a platform like Zajel courier services can help you succeed by focusing on user experience, strong tracking, and flexible delivery networks. If you need fast, reliable courier delivery or want to start your own service, learning about Zajel courier services model and features can be a good place to start. Smart tracking and services that put the customer first are the future of parcel logistics, and Zajel is at the forefront of this change.

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