How Jahez Became a Popular Food Delivery App in Saudi Arabia

The idea of getting freshly cooked food delivered to your doorstep is one of a kind. If you asked someone five years back, would it work? Everybody would have rejected the idea. This is where apps like Jahez understood the need of the market and came up with a brilliant idea like Jahez Portal. The rise of food delivery in a gigantic economy like Saudi Arabia is not a shocker because of cross-pollination, which lets people from different origins work in KSA. 

It is pretty evident that food apps are not the trend of tomorrow, they are happening now. This has become a crucial factor in the rise of food delivery apps in Saudi, Dubai, and Kuwait; you just scroll and tap it and get street food and gourmet cuisines delivered to you. Now if you are thinking, what is the best way to get an app like Jahez? If yes then you have come across the right blog we will provide you with a detailed guide to develop an app like Jahez from development to seamless functioning.

What Is Jahez Food Delivery App?

Jahez is one of those platforms that has revolutionized the food delivery ecosystem of Saudi Arabia with seamless functioning. Jahez Portal has become the answer for all the Saudis’ food cravings, an intuitive app that offers a seamless user experience to its valuable consumers. It has emerged as a brand to provide end-to-end solutions from ordering food to ensuring a seamless delivery of your cuisines with real-time food tracking and various payment gateways for simplified checkout of your food cart. What makes the Jahez app even more customer-centric is their post-delivery customer support, which is available round the clock.

Is Jahez Available Only in Saudi Arabia or Other Countries?

Starting in Saudi Arabia, it has become one of the fastest expanding platforms in the Middle East, including Dubai, Kuwait, Bahrain, and Egypt. However, it is important to know that the operations are subject to company policies. Even though it is one of the most promising food delivery portal originated from KSA, it does not provide its food delivery services in Dubai. Jahez delivery services operate as a separate unit, providing general logistics across all of Dubai.

Why has the Jahez App become Popular in Saudi Arabia?

Saudi Arabia consistently sets an example in the adoption of new technology, particularly in the food delivery ecosystem. As per the reports from Grand View Research in 2024 the food delivery segment generated 7,979.9 million dollar revenue and it is forecasted to grow to 12,977.6 million dollars by 2030 with a CAGR of 9% from 2025 to 2030. Direct-to-consumer platforms like the Jahez portal contributed significantly to the growth of this industry. 

There are few other factors which makes Jahez the most popular food delivery platform are 

Strong Localization for Saudi Users

In the kingdom, Arabic is more than just a language and localization is not limited to languages; it refers to the expression of cultural layers. The cultural alignment becomes so important in countries like Saudi because of the diverse dialects that vary as per regions for instance for the content for Riyadh would be Najdi and in Jeddah, it would be Hejazi. Jahez, a localized portal, mastered this approach and became a highly popular app in Saudi Arabia.

Fast Delivery Across Major KSA Cities

Jahez is one of the best delivery apps for food in Saudi Arabia, with an average delivery duration of 30 to 45 minutes; if the location is nearby, the food is delivered in 25 to 40 minutes. The Jahez app is operating in more than 54 cities of Saudi Arabia, which sometimes leads to delays in delivery because of natural calamities like desert storms, which are common in Saudi Arabia. 

Smart & Easy-to-Use Jahez App UI

 Jahez app is the perfect combination of aesthetics and functionality. It has a reactive and easy-to-use interface with seamless in-app AI driven navigations that enhance the user experience. From Smart search filters to AI based personalization by analyzing users’ purchasing patterns.

Competitive Pricing, Deals & Restaurant Offers

Jahez’s customer-centric approach makes it one of the most popular apps in Saudi Arabia, as frequent discounts and promotions keep users craving more and returning to the platform repeatedly. This approach of providing meals at an affordable price makes it even more special with combo deals, loyalty rewards with additional discounts on jahez restaurants.

Jahez Coverage Areas in Saudi Arabia

The Jahez app is known for its wider reach, covering the majority of areas and functioning seamlessly in over 100 cities, which together account for approximately 95% of the Saudi population. 

Food Delivery in Riyadh

It is one of the largest cities in the kingdom. Saudi Arabia, also known as the financial hub, expanded in the area of 1,782 kilometers. It is the hub for the Saudi food festival and has always had a great fascination for food which helped Jahez to expand its market in Riyadh and become an answer to all of Riyadh’s late-night cravings.

Food Delivery in Makkah

Makkah, one of the holiest cities in Saudi Arabia, is located in a valley and has a very rich food culture that attracts many visitors. Apps like Jahez understood this and became a part of that food culture by expanding their operations with faster deliveries.

Food Delivery in Madinah

Just like Makkah, it is one of the holiest cities in Saudi Arabia, which has great taste for food, with the likes of food street in Madinah. The number of people who are opting for food delivery has increased greatly, and Jahez was the first to understand this trend and become a pioneer for delivering food in Madinah.

Food Delivery Across Saudi Arabia

The coverage area for jahez has expanded vastly because of their in-house logistics, which makes them a popular choice for food delivery from Madinah to food delivery across Saudi Arabia.

How Jahez Works for Customers and Restaurants?

The application’s features determine its success or failure; therefore, it is crucial for you to understand the specific features that need to be integrated. To compete with an app like Jahez, it is a must that you know the process of development needs core competence in it that is why you should look for experts who have their proven experience in android app development.

The app should be the perfect mix of customer, restaurant, and Delivery Partners features for a seamless experience.

Features for Customers-

Easy Login

It is highly suggested to make the login process as less complicated as possible by allowing users to sign up using an email ID or mobile number as well for better security, users can do social media authentication.

Seamless browsing of restaurants

Apps like jahez makes the user experience refined and easy, as they can easily look for the preferred restaurants from a wide variety of selections. Users can sort and choose the best as per the ratings and geographical locations by looking at the menu online. 

Order Placing

The system has simplified order placing, allowing users to add their preferred cuisine to their cart and proceed with the order without any hassle.

Notifications

With real-time notification, the user can get seamless updates on their food delivery. You get notified on each step from food preparation to pickup as well as the start of the rider’s journey towards your home for delivering it to you.

Reviews and ratings

One of the best features for customers, which is essential, helps many users check which restaurant they should choose: reviews and ratings. It is one of those features that sounds basic yet is the most effective one, as you get all the necessary information even without going to or ordering from a particular restaurant.

Restaurant Panel Features-

Profile Management

The most basic yet the most essential feature is profile management, through which restaurants can make a business profile and effectively manage the accounts as well as upload menus.

Order Management

Using the order management features, restaurants can seamlessly manage all the vital aspects of order from distribution and confirmation to the processing of orders.

Management of Menu

This allows restaurants to manage and edit menus as per the situation. If there is any hike in pricing, this ensures seamless functioning of restaurants. This feature allows you to add photos as well as highlight any changes in the menu.  

Management of Deliveries

Delivery management allows restaurants to operate in a seamless manner with real-time delivery maintenance staff while simultaneously monitoring orders.

Third-party payment Integrations

Payment integrations allow restaurants to receive payment from various third-party gateways. This is a must in modern-day apps, as the payments have been digitalized and customers look for various payment options.

How to Build a Food Delivery App Like Jahez?

The development of an app like Jahez needs a detailed step-by-step structure so that the final product could be robust and integrated with all the features. Here is a carefully curated detailed guide to developing an app like Jahez.

Research and analysis

Let’s begin with fundamental market research and analysis. Whenever you are entering a market, it becomes very important to understand the market’s trends and challenges. 

Integration of features

The functionality of the app depends on features that would be integrated in it; that is why you should be very sure about it. It is very crucial that the needed features should be defined with utmost clarity, keeping in mind the customer’s side as well.

Security Features

The security of the application should be very strong because the user might be concerned about their data. The primary focus should be enhanced security features as per the standards of a premium app.

Ux/UI

One of the best ways to engage users in your food delivery app is to make it interactive and the user interface should be very friendly. Ensure that you provide them with seamless in-app navigation with the perfect blend of aesthetics and functionality for promoting active participation.

Post Deployment support and optimization

The thing to do is to check if the app is functioning properly is to perform frequent tests on it and optimize the application as per the test results. It is the best way to ensure the launched app is perfect and ready for market.

What Sets Jahez Apart From Other Food Delivery Apps in Saudi Arabia

Apps like Jahez are a mix of seamless functioning and enhanced aesthetics; this is one of those factors that sets them apart. However, the adaptability of the app as per the shifting marketing trends makes it even better.

Here are few aspects that are proven to game changer 

Flexible Delivery timing: Jahez is one of those apps which offers delivery time flexibility, a variety of payment methods, and the ability to communicate directly with delivery personnel.

In house logistics: Jahez’s own logistics division, Logi, allows for tighter control over delivery standards. These elements together position Jahez as a top pick for Saudis looking for a smooth, premium food delivery service.

Jahez vs Other Food Delivery Apps

Now that you have gone through the key aspects of the Jahez app, it is also important to understand the other competitors in the food delivery ecosystem. That is why we have carefully curated a comparison table for your in-depth understanding of jahez portal competitors.

Here is the detailed comparison table 

Features	Talabat	Careem	Deliveroo	Jahez
Focused Market	UAE, Kuwait, Jordan, Bahrain	UAE, Saudi Arabia	UAE, Saudi Arabia, other GCC	Saudi Arabia, bahrain, kuwait
Pricing Structure	Discount and standard pricing	Discounts and frequent offers for avid users	Less discounts,vary for premium users	Competitive pricing with regular discount and bonus
Unique selling prepositions	Higher market acquisitions	Loyalty bonus ,bulk rides	Easy restaurant access for premium users	Responsive and localized support
Duration for Delivery	Higher volume, faster deliveries	Quicker specifically in urban regions	Not so quick, varies as per premium options	Quick deliveries
Support	Responsive and localized support	Less responsive and slower support	Sometimes not reachable , slower solutions	Non-responsive support , standard replies

 

Know more about- How to develop an app like Talabat

Challenges Faced by Jahez and How It Overcame Them

The development of an app like Jahez comes with some challenges, and it is our moral responsibility to make you aware of them all. First and foremost, the market is packed with intense competition; that is why it is important to update the app with features constantly to be relevant in the market. Other than that, there are few challenges that come with operations, such as maintaining quality services in delivery with route optimization.

Other than that, one of the most crucial issues is localization, as it gets very hard for new businesses to expand in a jam-packed delivery environment. The categorization of cuisines has also become very important, as if not done properly, this can disrupt the customer experience, as they will not get advertised localized food quality. That is why it is highly suggested that you should look for experts in IOS app development so that you do not face these hassles.

Conclusion

Food delivery has been growing exponentially well in Dubai; it has become more of a habit than a culture. The amount of convenience you get while getting your favorite cuisines from on-demand food delivery apps allows the expansion of food businesses in Saudi Arabia. Budding entrepreneurs have understood the trend of the food business booming and they started to capitalize on it.

The thriving market allows an ample number of new businesses, which makes other people fascinated about it now if you are an individual who is looking to develop an app like Jahez Portal. If yes, then it is very crucial to understand that the development of an app like Jahez is a process of expertise and dedication. That is why it is highly suggested that you should look for mobile app development services that have their core competence in this. When you collaborate with development experts like Emizentech, you get a future-proof product that is adaptable as per the shifting market trends of the Middle east. We ensure that the delivered product is the perfect mix of aesthetics and functionality.

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